Dubai, 13 May 2019: Jumbo Electronics, the leading OmniChannel retailer in the UAE, has won Power Retailer of the Year at the Channel Middle East Awards 2018.
Jumbo won this accolade for delivering outstanding experiences to consumers, including smooth click-and-collect, enhanced delivery and exceptional retail services, through the digitization of all marketing activities, promotions and offers.
The award reinforces Jumbo’s continuous commitment to enhance the customer experience through a combination of offline and online experiences. The retailer is also continuously bringing the latest technological innovations and gadgets to the UAE market.
Pankaj Kumar, Head of OmniChannel Retail, Jumbo Group, said: “We are delighted to win the Power Retailer of the Year, which once again showcases our ongoing commitment to deliver true OmniChannel experiences in this market.
He added: “This award encourages us to continue to improve the in-store experience by helping customers to touch and try products before they buy. This is a key advantage for OmniChannel retailers like us compared to pure eCommerce players. Our Endless Aisle program is also especially beneficial for customers who can buy products from any store even if they may not be available on the shelves.”
Jumbo prides itself on creating unique properties for each type of customer. This includes great offers and promotions, immersive experiences like in-store gaming competition for avid laptop gamers, photography workshops followed by photo-walks for photography enthusiasts, as well as opportunities to attend world class musical events for music lovers.
Since its inception, Jumbo Electronics has been instrumental in bringing the latest technological innovations and gadgets to the UAE market – and supplementing this with a seamless in-store experience. Jumbo has a strong presence in all the major cities in the UAE – Dubai, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah, in addition to a state-of-the-art service center and a B2B division that covers the full spectrum of IT services.