Officials from Abu Dhabi Department of Economic Development (DED) have inaugurated a new branch of Jumbo Electronics, the leading OmniChannel retailer in the region, at The Galleria Al Maryah Island in Abu Dhabi. Jumbo has invested more than AED 10 million in a premium retail store, a regional office, warehouse facilities and a service centre in Abu Dhabi that will together deliver the best customer experience in the Emirate.
The 20,000 sq. ft fully-digital store, which is the newest technology destination in Abu Dhabi, was officially inaugurated by His Excellency Ghanem Al Fandi Al Mazroui, Executive Director of the Department of International Economic Relations, Abu Dhabi Department of Economic Development (DED), and Mr. Ali Fahad Al Nuaimi, Director of Commercial Relations, Abu Dhabi Department of Economic Development (DED), in the presence of Jumbo Group’s and The Galleria Mall’s leadership team. This is Jumbo’s 15th retail store in the UAE & the 6th in the Emirate of Abu Dhabi.
Arvind Agrawal, CEO, Jumbo Group said “Our investments in the new store at The Galleria Mall, Regional Office & Warehouse with end to end supply chain automation, and a fully equipped state-of-the-art Service Center signifies the Jumbo Group’s commitment as well as confidence in Abu Dhabi’s economic growth. It is also a sign of our commitment to delivering top quality service for our retail and B2B customers. Jumbo currently employs a total of 260 staff across its business and operations in Abu Dhabi.”
Technology enthusiasts can experience the latest premium consumer electronics and gadgets including large screen TVs, such as the Sony 98-inch 8K TV and Dyson’s innovative range of lifestyle products. There will be dedicated experiential zones featuring the latest gaming devices, mobile phones, and lifestyle products like personal audio devices & smart appliances. The store comes equipped with digital price tags and LED screens to add to the customer experience.
The store also has a curated range of Smart Home products along with installation & consultation services offered by the ‘Jumbo Unwired’ team. They would offer end-to-end services in-store and at the customer’s home, making it a one-stop-shop for all things related to smart home technology.
The new store will be one of the most exciting technology destinations in Abu Dhabi. Customers can experience and enjoy technology through weekly in-store events across categories like fitness, photography, beauty and gaming held in collaboration with premium technology brands like Sony, Canon, Dyson, Cloud Nine, PlayStation among others. They can also try out and learn more about the products from the experts present on site.
A new 2100 sq. ft regional office near Electra Park, Abu Dhabi was also opened recently, with a dedicated team catering to large Enterprise customers as well as customers of Jumbo’s distribution division in the Emirate of Abu Dhabi.
The new 3000 sq. ft warehouse will ensure that retail & B2B customers in Abu Dhabi get most of their orders delivered within 24 hours. Jumbo has also opened a new 5000 sq. ft state-of-the-art service centre to handle repairs for mobiles, laptops, appliances, TVs & consumer electronics. This is an authorised service centre for over 30 leading brands and will provide a local hub for repairs and after-sales support, offering quicker turnaround times for customers.