Jumbo Serve, the service arm of Jumbo Group, received two accolades from Samsung Electronics - a world leader in the consumer electronics, mobile & IT device solutions. We have been the authorized customer care service provider for Samsung Mobiles and IT devices in the region in 2016.
The first award is ‘Best Authorized Service’ that went to our Al Ain Service Centre for exceptional customer service results in 2019. The second award is ‘Best Supporter’ for Jumbo’s Service Centre’s extraordinary results in the Voice of Customer initiative.
We are honoured to receive these accolades, which are awarded after meeting & surpassing stringent performance measures amongst various authorized service providers across regions.