We are honoured to announce that our OmniChannel Retail division has received the 'Power Retailer of the Year 2018' Award at the Channel Middle East Awards Ceremony last week.
This award reinforces Jumbo’s continuous commitment to enhance the customer experience through a combination of offline and online experiences. Since its inception, Jumbo Electronics has been instrumental in bringing the latest technological innovations and gadgets to the UAE market – and supplementing this with a seamless in-store experience.
Jumbo delivers a true OmniChannel experience. We provide customers with a smooth click-and-collect experience, which means that they can walk in to our store and pick up their online order in less than five minutes. Also, we offer a delivery timeframe of less than two days and we pride ourselves on offering an exceptional shopping experience through the digitization of all marketing activities, promotions and offers.
At Jumbo, we pride ourselves on creating unique properties for each type of customer. This definitely includes great offers & promotions, but also immersive experiences like in-store gaming competition for avid laptop gamers, photography workshops followed by photo-walks for photography enthusiasts, as well as opportunities to attend world class musical events for music lovers.
We already have a strong presence in all the major cities in the UAE – Dubai, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah, in addition to a state-of-the-art service center and a B2B division that covers the full spectrum of IT services. We are also planning to strengthen our OmniChannel experience through faster and more efficient customer service.