Dubai, UAE; 31 March 2019: Jumbo Group continues to achieve new milestones and has recently been recognised at the Sony Business Partners Meeting held in Dubai. The award presented by Sony awarded key distributors in the market and Jumbo emerged as one of the most valuable partners for Sony in the UAE and Oman.
Jumbo Group won the ‘Sales Achievements Award 2018’ for driving a substantial increase in Sony’s market share especially in the headphones category, including product availability, space management and store staffing. This helped Sony achieve 66 per cent growth during the financial year (FY) 2018 from April 2018 to March 2019.
Arvind Agarwal, CEO, Jumbo Group, said: “We are delighted that Sony has recognised Jumbo Group as a valuable partner. These awards are a testament to our commitment to deliver the best customer experience through our growing network and product reach. We are committed to enhancing the customer experience even further by strengthening ties with our partner brands in 2019.”
Fumiatsu Hirai, Managing Director, Sony Middle East and Africa, said: “Financial year 2018 has been a good year for Sony worldwide as well as in the UAE. Strong performance in key product categories like gaming, televisions, digital imaging and personal audio is expected to contribute to another year of record high operating income of US$7.9 billion in FY 2018; a growth of about 18% over the previous year. Jumbo Electronics Distribution has very significantly contributed to Sony business growth in UAE. Most notable was the 66% growth in the Sony Headphones business that the Jumbo team has been able to achieve with meticulous product display, availability management and promoter deployment. Heartiest congratulations to the Jumbo team for winning the Sony Sales Achievement Award 2018.”
Meanwhile, Jumbo Serve won the Magonote Omotanashi Project Award for improving customer satisfaction. Jumbo Serve also won the Best Repair Operations Improvement Award and the Best Multi-Category Technician Development for providing faster and assured service to customers; offering the widest network of service centers across UAE, value added service sets, round-the-clock collection and deliveries, onsite service, unwired services, delivery and installation services and customer care.
Jumbo Oman also received recognition for helping Sony achieve exceptional sales growth in the Sultanate and doubling market share in the TV category in FY18. Sony achieved a sales growth of 39 per cent, while market share reached 21 per cent. This was one of highest growth rates that Sony recorded in the TV category across the GCC and Africa regions in FY18 and Jumbo was a key part of this success.
About Jumbo Group
Established in 1974, Jumbo Electronics Co. Ltd. (Jumbo Group) is a diversified business Conglomerate headquartered in the UAE. Founded by the late Mr. Manu Chhabria, the Jumbo Group has established a legacy of Trust and Stability in the over 45 years of its existence. Starting from being a technology retailer and distributor, it has emerged into a multi-faceted Group with strong interests in several Institutional and Enterprise businesses including some emerging technologies. The Group prides itself on strong Corporate Governance, technology adoption and leverage, Quality and Service accreditation, Talent Management and robust Systems and Processes.
With over 3,000 employees across the Middle East, the Group operates in businesses that are mainly focused on multiple verticals - Distribution, OmniChannel Retail & Enterprise (B2B). Besides the proprietary competencies in these, Jumbo has established and developed strong capabilities presence in logistics including 3PL, Facilities Management, Additive(3D) Manufacturing and After-Market Services. The company has three regional offices, 10 services centres, six warehouses and 15 Jumbo Branded stores in the UAE apart from managing franchisee and speciality stores for other global and local brands.