Success Stories

Emirates NBD selects Jumbo Enterprise to transform its customers experience



Overview:

Good customer service is one of the most highly valued attributes in the banking sector. Emirates NBD, the largest bank in the UAE understands very well that digital signage has become an important element in modern banking, allowing a more effective customer experience and communication

Jumbo Enterprise Expertise:

In 2015, Emirates NBD contacted Jumbo to install and manage digital displays in its first automated branch in Emirates Towers. The goal was to enhance the in-branch customer experience and deliver an effective communication to present targeted information to waiting customers. The digital displays are also instrumental tools to promote new products and services according to the interests of customers.

Recently Jumbo has installed Emirates NBD’s first outdoor LED display at their City Walk Branch. At a massive size of 250 sqm, this outdoor LED display operates in all weather conditions and offers exceptional brightness and NITS so that it offers clear visibility even in bright sunlight.

The partnership between Jumbo and Emirates NBD has strengthened over the years, and now Jumbo has been installing and managing all digital displays, sound systems and content management systems in Emirates NBD’s retail banking network.

After the successful implementation of these projects, Jumbo is also now managing and installing digital display solutions in Emirates Islamic Bank a subsidiary of Emirates NBD. Further to our successful partnership in the UAE, Jumbo and Emirates NBD have extended this project to KSA.